The announcement at Apple's big event that it is launching an iPhone that is NFC enabled and Apple Pay as its go-to-market payment service is a really interesting development.
Whilst NFC technology has been a feature of many Android handsets for some time, it has struggled to make a real impact, so Apple's entry in to the market gives it a significant boost and begs the question: what does Apple Pay do that other NFC payments platforms don't?
It's telling that during Tim Cook's Apple Pay speech, he made the claim that other NFC payment systems focus on the business model whilst Apple has focussed on the user experience. This is of course what Apple is brilliant at: energising markets and technologies that already exist by making them work in a way that consumers are happy to engage with.
And mobile payments is no different: an already crowded market, with plenty of start-ups and established payment providers in the game, but Apple takes a different tack, which is the exact opposite of rivals Google and its Google Wallet.
Apple has put a security chip into the device where Google has stopped doing so. Apple doesn't track the transactions of the user (shop, location, item etc.) which instead is Google's core business driver. Apple doesn't even insist on storing the user's credit card details, unlike Google Wallet.
That's interesting because it means Apple is not trying to monetise transactional data in any way, although they will earn a hefty fee per transaction. Rather the main point of Apple Pay appears to be another way to tie consumers to the iPhone platform.
And it's not trying to disrupt other parts of the payment business ecosystem, relying on support from banks and major credit card companies such as American Express, MasterCard and Visa from the outset.
Superficially, there is little novelty. You walk into a shop and tap your device on the NFC terminal to pay for goods. But the similarities with Android end there. Apple has hundreds of millions credit cards already on file in iTunes, so you probably didn't need to enroll specially in the service.
That's one up on many alternatives. And to make the purchase, you put your finger on the Touch ID fingerprint sensor, having read the details on your phone screen. This proves that it's you holding the phone, and that you were making the payment quite knowingly.
That's a big deal, because it removes two of the big current NFC risks - risks that force transaction limits (£20 in the UK) which have restricted NFC use to buying sandwiches. It turns the iPhone 6 into something like a portable PIN pad.
And it's a PIN pad which hides the credit card from the merchant, substituting it with a perishable token. As we'll see, this addresses a key consumer concern, especially in the days after the Target and Home Depot card break-ins.
But are these enough to revolutionise the market for payments, as Apple claim? It is never, ever a good idea to underestimate Apple's ability to revolutionise a market, as history shows. In 2010, MEF was one of the very few commentators to endorse Apple's claim that the iPad would revolutionise content consumption.
The challenge in this case is that, as MEF Special Advisor Roy Vella puts it, "payments are not broken". It's not at all clear what Apple Pay improves so dramatically that consumers will feel impelled to change their behaviour – at least in countries where Chip & Pin is already ubiquitous.
But in the United States, a major discontinuity is coming – the introduction of Chip & Pin over the next year. Consumers will have to learn a new payment behaviour anyway, and perhaps Apple is judging that its solution is a better way.
And online, merchants worldwide are constantly seeking ubiquitous, low risk payment methods, which Apple Pay promises to deliver even over the internet.
Moreover, Apple majors on protecting the privacy of user data and the security of each transaction. MEF's own Consumer Trust Report earlier this year which polled over 9,500 mobile consumers indicated that 30 per cent of mobile users cite trust as the single largest obstacle to using mobile to purchase goods and services whilst 42 per cent think it's extremely important to know that an app is collecting and sharing their user data.
Taken together, it suggests that Apple Pay will have a big impact on physical purchases in the US, a small impact on them elsewhere – but potentially energise the broader market for Mobile Money and Mobile Commerce everywhere.
Watch out for Apple
Apple's eagerly anticipated entry in to the wearable technology market has come in the form of its Apple Watch which combines various classic mobile functions like music and messaging with health and fitness monitoring.
It tracks the wearer's movement with built in sensors and feeds that information back to Apple's Health app, allowing the review and analysis of the data that the watch has captured.
Apple's new NFC payment platform, Apple Pay will also be available via the new iPhone 6 and Apple Watch so contactless payments can be made simply with the flick of a wrist.
It even tells the time.
This is CEO Tim Cook's first new product category innovation and although it's Apple's first wearable computer, it is entering a crowded market place with Samsung, Pebble and Sony already established.
Earlier this month more than 10 new smartwatches were released at IFA, Europe's largest electronics trade show in Berlin, almost all of which run Google's Android Wear software.
But in fact, despite early signs of momentum in the wearables market, the technology is struggling to become mainstream. It's a bustling category that has seen more publicity than sales; indeed research firm IDC estimates that 2014 will see only 19 million smartwatches on the wrists of consumers.
The narrow range of compelling use cases of today's smartwatch, together with its high cost, limit its appeal to the very affluent or very health conscious consumer.
As well as the Watch's user interface innovations, it is most likely that Apple has identified an exquisite yet huge latent user need – perhaps people wearing clothes without pockets. It's a beautifully designed item, and one senses that Apple have gone to a lot of trouble to know more about how people will respond than we can see today.
To succeed, it will also need to capture the imagination of third party developers who believe in the opportunity for monetisation and scale. So the company has created a special developer programme: WatchKit with a large community of existing iOS developers to draw on for app ideas.
There are also plenty of heavyweight third parties readying dedicated Apps for the 2015 market launch including Facebook, Twitter, and Pinterest. You will also be able to control the temperature in your home with the Honeywell app or tell your friends that you are about to head out for a run with the Nike app.
If it works, the mobile ecosystem will see demand for a whole new category of watch-optimised apps. That can only be good news for our industry.
There are interesting questions to resolve. Will consumers accept the day-long battery life, charging it every night, or will they wait for a longer-lived next iteration? What will transpire to be the compelling appeal of the device?
And since much of the Watch functionality depends upon tethering to an iPhone, will the Watch sell the phone, or the phone drag the Watch? As an industry, we can only applaud this new initiative and hope that it, and its competitors and imitators, succeed.
- Andrew Bud is global chairman of global community for mobile commerce and content, MEF
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