Thursday, 29 March 2018

Netflix and Spotify are snapping up the iPlayer's younger audience, says the BBC

The BBC has released its annual report, which digs into how the Beeb is doing across the board, and one hard truth that has emerged is that the might of Netflix and other streaming services such as Spotify are hitting it, hard. 

While the iPlayer has always been seen as a bastion of streaming, having been - and remaining - one of the most innovating on-demand platforms in the world, it is not immune to Netflix and its apparent endless pile of cash. 

In the report, the BBC offers a stark warning that the shifting landscape means that the media is changing, and being dominated, by these new-ish streaming giants. 

"Major new entrants such as Amazon and Netflix have meant that the global media market is increasingly dominated by a small number of US-based media giants with extraordinary creative and financial firepower," it reads.

This shifting landscape has been embraced, perhaps not surprisingly, by the younger generation and it has kickstarted a need by the BBC to reinvent itself. 

"We know that the consumption habits of younger and older audiences are increasingly different. Children are at the forefront of these changes," explains the report.

"Young adults watch less television than older people, and listen to much less radio. In just a few years online-only video has grown from 5% of young people’s consumption to 25%. 

"Music streaming has gone from around 10% to around 30% of listening. We know that where children are leading the way, and where young audiences are now, older audiences will likely follow."

"That is why we have put this challenge right at the heart of our strategy."

Down with the kids

The BBC also notes that for the first time 15- to 34-year-olds are preferring to 'tune in' to the likes of Spotify, rather than listen to BBC radio channels through its own iPlayer Radio app. 

But the Beeb is hoping to counter this move away by making its app a better place for podcasts.

"Reinvention is a process that is well underway for radio too. Later this year we will begin to transform what we know as BBC iPlayer Radio to provide a bolder and more intuitive mobile platform for our astonishing array of radio and audio content, including our growing range of podcasts," it states.

When it comes to TV content, again it admits that it is losing the younger audience, believing that it is at risk of being overtaken - noting that in its finding 82% of children go to YouTube for on-demand content, while half to Netflix and only 29% use BBC iPlayer.

In another stark warning the BBC's own recent estimates suggest that 16-34s spent similar amounts of time with BBC One, ITV and Netflix a week – around two hours a week for each. But when it comes to the key 16-24s metric, they spend more time with Netflix than all of BBC TV combined.

Again, it has a plan and that is to make the iPlayer more of a destination than a tool to view its content. This is something it had talked about doing by 2020, but perhaps the timings for this will now change. 

"Personalisation is now right at the heart of the design and already 15m people monthly sign in so that we can provide them with the tailored service they increasingly expect," reads the report. 

"This year will see further improvements for iPlayer, including enhancements to the user experience, more personalisation, more live content and we continue to look at increasing the availability of some content."

Given the BBC's remit, it is hoping that it can turnaround the situation as it believes that with the Netflixes of the world buying up all the big shows that "the volume and breadth of British content that British audiences rely upon is now under serious threat."

Crikey.

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