Whenever I receive bad service from a brand, I typically fire off an angry tweet and hope the company or organisation I’m complaining about notices the blue tick next to my name and takes action accordingly. It’s ungracious, makes me look like a bit of a dick, and similar to trying to shift a caffeine-induced headache by consuming more caffeine, hardly ever works. Read More http://ift.tt/2en1i6K
Wednesday 2 November 2016
Resolver plans to use AI to make your customer complaint stick
Whenever I receive bad service from a brand, I typically fire off an angry tweet and hope the company or organisation I’m complaining about notices the blue tick next to my name and takes action accordingly. It’s ungracious, makes me look like a bit of a dick, and similar to trying to shift a caffeine-induced headache by consuming more caffeine, hardly ever works. Read More http://ift.tt/2en1i6K
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